top of page

Our Services

At EDMSSA, we provide dependable aviation support and logistics solutions designed to serve airlines, ground handlers, and passengers with efficiency and care. From doorstep baggage delivery and operational support to crew transport and future aviation security services, our team ensures professionalism, seamless coordination, and trust at every stage of the journey.

Airline Partners

We are proud to partner with leading international carriers such as Singapore Airlines, China Airlines, and Norse Atlantic Airways. Through trusted baggage logistics, crew and operational support, and a shared commitment to service excellence, we help airlines deliver a seamless passenger experience beyond the airport.

Innovations

We combine smart technology with real-time visibility to enhance efficiency and trust. From live GPS tracking, automated updates, and digital proof of delivery to intelligent route planning and client portal access, our operations are built on transparency, accuracy, and innovation.

New York Office_edited.jpg

ABOUT US

Our Story and Commitment to Passengers


EDM is a rapidly emerging aviation support and logistics provider that has gained significant attention since our founding just three years ago. Our unique service model is centered on transforming the most challenging aspect of ground support, baggage delivery and recovery into a seamless, passenger-centric experience. We achieve exceptional transparency and accountability by utilizing real-time GPS tracking and digital proof of delivery, a capability that consistently earns us numerous compliments from passengers whose experience was saved by our service. Our entire operation is built by a leadership team that combines proven aviation expertise with modern digital innovation, ensuring we are not just keeping pace, but setting the standard.

Integrated Services and Future Growth


Beyond our priority focus on baggage, EDM provides a comprehensive suite of solutions to support airlines and ground service partners. This integrated offering includes essential operational support and premium crew and VIP transportation. Clients maintain complete oversight of all services through our powerful, advanced client portal, which delivers live tracking, robust reporting, and automated communication. Looking forward, we are strategically expanding into aviation security services to further enhance our commitment to safety, compliance, and overall operational excellence for all our partners.

OUR SERVICES

Our Services

  • Baggage Delivery & Logistics

    Doorstep baggage delivery within 250 miles of LAX, live tracking, proof of delivery, and coordination with airlines & CBS.

  • Airline & CBS Operations Support

    WorldTracer BDO handling, working with Central Baggage Services (CBS), documentation, communication with airline ground teams.

  • Airline Crew & Passenger Transport

    Airport-to-hotel transportation for airline crew and VIP passengers, punctual service, professional drivers, clean vehicles.

  • Aviation Security & Future Services (Coming Soon)

    Future expansion into aviation security support, access control assistance, cargo/baggage screening coordination, and compliance-focused aviation solutions.

Our Happy Clients

“EDM is a partner we trust. They operate with integrity, professionalism, and a deep understanding of the standards and values that airlines expect. Their commitment to reliability and service excellence makes them a company we can depend on with confidence.”

Donte Perkins, CBS Manager, Hallmark Aviation

ChatGPT Image Oct 25, 2025, 12_01_14 AM.png
ChatGPT Image Oct 25, 2025, 12_10_12 AM.png
ChatGPT Image Oct 25, 2025, 12_13_18 AM.png
ChatGPT Image Oct 25, 2025, 07_46_19 PM.png
ChatGPT Image Oct 25, 2025, 07_47_16 PM.png


Meet the Strength in Leadership

A team built on integrity, experience, and vision leading with commitment, inspiring trust, and driving excellence every day.

bottom of page